嘿萨尔蒂：为什么服务器问您是否去过餐厅？
谢谢，劳伦
Hiya Lauren，
我知道这是黑板上的指甲，但有一种疯狂的方法。问题通常是管理人员提供服务器的一部分，此前“嗨，我咸，我今天将成为您的服务器”，应该完成几件事。
首先，如果你有“以前和我们一起用餐”- 这个问题可能最糟糕的措辞 - 我应该像我们是老朋友一样欢迎您回来。作为切达干酪的砖头很俗气，但经理们似乎认为客户将其视为热情好客。You’d actually be surprised how many people just want a reason to talk, like this table I had a while back that mentioned the last time they were in the restaurant was for their daughter’s high school graduation, and now she’s in college two states over, blah blah. Some people are just chatty. Managers like you to at least open the door for conversation, and sometimes this question helps.
第二，如果你没有与我们一起用餐，我应该介绍菜单的几个点。在某些餐馆中，这比其他餐厅不那么重要，例如那种提供需要足球示意图的小盘子的餐厅。Then the server should walk you through generally how much you’d need to order, how they’ll be coursed out, etc. This is always where I’d mention a restaurant’s signature dish or anything specific to the restaurant you might not know on your first time (“We serve all the seafood chilled with drawn butter so you can shuck or peel it yourselves,” or something). It’s also the chance for you to ask questions about the menu. I know some people find the dog-and-pony show tedious, but for every person that hates having “family-style” explained to them for the 80th time, there’s another table that has no idea how to order from a menu that isn’t laid out in three courses. Bear with me.
我要对我的服务器说的是：如果有人在与您一起用餐，跳过尖峰。不要“再次审议”或“快速复习”，这是双重烦人的。欢迎他们回来，询问他们在菜单上是否有疑问。抵抗尖峰。抵抗！在我的完美世界中，我们会废弃“您以前和我们一起用餐吗？”并与“您想简要概述我们的菜单结构化？”之类的东西不那么旧。然后，保持简短。没有人需要您指出玻璃部分的葡萄酒是他们可以从玻璃上找到葡萄酒的地方。
有关于用餐礼节的问题吗？还是我们可以帮助您的生活的一般问题？给我们发电子邮件：salty@www.jaycn.org
